Upon arrival, box was not in good condition. straw was broken. contacted supplier regarding broken straw. was informed by supplier to use or buy different straw. Paid a lot for one tumbler to test out for durability, ability to maintain hot or cold drinks, spillage and durability of straw Unable to use straw and to showcase to team Updated supplier. supplier informed will refund $3. Wpukd have expected for packing to be more better and not all tattered upon delivery. Recommend working with suppliers that take into consideration proper packaging when sending out products, even if it’s a sample product.